Privacy Policy

Privacy Policy for PureShine

1. Introduction
   At PureShine, we value your privacy and are committed to protecting the personal information you share with us. This privacy policy explains what data we collect, how we use it, and how we protect it.
2. Data We Collect
   We collect the following personal data when you book a service with us:

• Full name
• Address
• Email address
• Phone number
• Payment information (credit card or other payment methods)
• IP address and cookie data (when browsing our website)

3. How We Use Your Data
   We use the data collected for the following purposes:

• To process and manage cleaning service bookings.
• To communicate with you about your booking or inquiries.
• To process payments.
• To send you updates or promotions (only if you have given consent).
• To improve the functionality of our website through the use of cookies.

4. Data Protection
   We take the security of your data seriously. We implement technical and organizational measures to ensure that your personal data is protected from unauthorized access, loss, or alteration.
5. Sharing Your Data
   PureShine will not share, sell, or rent your personal data to third parties, except in the following cases:

• With third-party service providers who help us process payments or manage bookings (e.g., payment platforms).
• If required by law.

6. Use of Cookies
   We use cookies to enhance the user experience on our website. These cookies collect data on how you use our website (such as pages visited or buttons clicked). You can disable cookies by adjusting your browser settings.
7. Your Rights
   You have the right to:

• Access the personal data we hold about you.
• Request corrections to any inaccuracies in your personal data.
• Request that we delete your personal data.
• Withdraw your consent for the processing of your data (at any time).
• File a complaint with the local data protection authority if you believe we are not complying with our obligations.

8. Data Retention
   We will retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law.
9. Changes to This Policy
   We reserve the right to update this privacy policy at any time. Any changes will be posted on our website.
10. Contact Us
    If you have any questions about this policy or how we handle your personal data, you can contact us at:
    pureshine@pure-shine.co.uk